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The operations and mobile fulfillment software
for building service contractors

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Do you have to stay in contact with your object managers and cleaning staff during COVID-19, independent of location and time? Give instructions, reschedule shifts and share important information? We will put you live within 72 hours.


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[SQ] ONE starts where your ERP system ends - with your employees.
Support your entire cleaning operations digitally.


Site Manager

SM
Service Manager

Cleaning Professional

FS
Field Service

Quality Manager

QA
Quality Assurance

Back-Office

A
Administration

Facility Manager

C
Commercial

More than just software: the right app for every employee in your cleaning company

SM

Service Manager

The powerful control center for your operational managers

On your desktop or mobile, save time and allow yourself to focus. When you have 1000 things to do, [SQ] ONE helps you get your daily tasks done faster, manage changing shifts, track time, organize procurement, handle complaints, and much more.

features

  • Duty roster & dynamic shift planning
  • Location-based time and performance tracking
  • Cleaner & customer messaging
  • Material procurement & machine management
  • Quality and inspection management

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FS

Field Service

The easy to use mobil app for cleaning professionals

Your cleaning staff is the heart of your cleaning business. [SQ] ONE supports them in their daily roster. [SQ] ONE provides all the information necessary to do the best possible job. Simple recording of time and work notes, mobile roster, problem reporting, material ordering, messaging and multiple language translation.

features

  • Employee Onboarding
  • Location-dependent time and service recording
  • Mobile cleaning schedule and shift management
  • Problem management & photo documentation
  • Multilingual interface and real-time translation

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QA

Quality Assurance

Ensure satisfied customers and improve your employee's performance

Quality and its assurance is possible with [SQ] ONE in just one app. The status can be tracked, evaluated, complained about and reworking can be viewed directly, room and task specific.

features

  • Overview of the cleaning status
  • Quality control - room- and task specific
  • Quality assessment - at employee level
  • Complaints Management
  • Order and contract management

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Simplify the communication with your customers and keep control

A

Administration

The off-site support for your back office

Support your managers and cleaning staff without being on site: accurate communication always leads to accurate results. All relevant information comes together in one place. In synch with your ERP/IT system.

features

  • Employee registration & asset management
  • Management of contacts and customers
  • Subcontractor management
  • Time recording and wage processing
  • Processing of invoice documents

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C

Commercial

The go-to-destination for your commercial customers

Customer satisfaction is the top priority. Therefore proper and data-driven communication is an important part of achieving and maintaining a strong customer relationship.

features

  • Order and contract management
  • Order Tracking
  • Complaints Management
  • Messaging and ticket management
  • Performance evaluation & feedback

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Strong partners. Strong software. Strong companies.

Your entire operations and fulfillment is embedded digitally

Communicate 10x faster, save 30% of your time and 20% of your costs


10x simplified processes for employees

[SQ] ONE handles manual processing - employee and machine scheduling, time tracking, notification, ordering, translation, complaint management, etc.

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Intuitive and easy to use for everyone

With [SQ] ONE, onboardings, trainings and certificates are a thing of the past. The apps are as intuitive as the daily use of the smartphone. Perfect even for digital nowbies.

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Strong and close relationships with your customers

Seamless communication with customers and employees. Share real-time data on performance and quality. Create appropriate transparency for your customer - everything online.

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20% reduction of costs

Get all the functionality and apps you need for all your operations with one solution - all in one software for the price of a single application.

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Manage your operational business mobil from the cloud, connected to your ERP system


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All apps run on the [SQ] ONE platform, which can be connected to your existing infrastructure, especially to your ERP systems. This means that the entire service in connection with the legacy system is available without conversion: scalable, cost-effective and with maximum security.

The features of [SQ] ONE serve all requirements of your employees and the end customers


Flexible, location-dependent time tracking

Our time recording feature is accurate to the second. Track the time of your cleaning staff easily from anywhere. It is mobile, GPS-capable and ready for payroll!


Easy, smart shift planning

[SQ] ONE makes shift planning easier than ever before! Plan your cleaners efficiently - reduce planning errors and keep all cleaners informed about upcoming shifts.


Mobile inspection & quality controls

Measure performance and gain the trust of your customers. [SQ] ONE offers you the possibility to check and evaluate the quality of the performance of your cleaning staff with a simple, uncomplicated app


Communication, simple as WhatsApp

Support your cleaning staff from anywhere. You can easily chat and share instructions with your team. In-App translation in the native language explains to each member of your team what the tasks are and what they should do.


Multilingualism & translations

[SQ] ONE supports more than 100 languages and with just one click your cleaners can read every instruction in their native language. Technology overcomes the language barrier


Mobile Dashboard

The dashboard of [SQ] ONE provides an overview. With our action widgets you know where an employee is absent, overtime or complaints are accumulating, additional services need to be planned and much more.

All features

Used by over 300 companies in more than 5 countries

Learn how [SQ] ONE can strengthen collaboration in your organisation.

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With [SQ] ONE, you invest in the most valuable resource in your company: your cleaning staff and your operational managers

42 Engineers

Expertise

The latest technology is continuously being developed

24/7 Support

Service

Our 1st and 2nd level support is available for you

3 Locations

International

SoniQ Services is multilingual in international markets

Leading in security and GDPR

With [SQ] ONE you get an app suite and platform that puts your security first. With our solution, you guarantee to be always up to date with the latest requirements. Secure data protection goes without saying for our apps. All processes are DSGVO compliant. This also applies to the chat function, of course. With us everything follows the strictest data protection guidelines. Building service providers and your customers are on the safe side with us.

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SoniQ Services has been featured in:

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SoniQ Services makes an active contribution to climate protection

The protection and restoration of forests is an effective way to sequester CO2 from the atmosphere, meet the challenge of climate change and at the same time promote biodiversity and social benefits. Together with our partner Naturetreet we plant trees. Those who choose SoniQ Services and [SQ] ONE also support climate protection. Everyone can make a contribution.

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The leading software for operations and mobile fulfillment

With [SQ] ONE you complete your IT landscape and close the gap to your ERP system with one solution

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News

Smartphone usage in the German cleaning market - mobile is everywhere:

Im Jahr 2018 veröffentlichte die Landesinnung Niedersachsen des Gebäudereiniger Handwerks eine Umfrage über den Stand der Smartphone-Nutzung in ihren Mitgliedsländern. SoniQ wollte mehr darüber wissen und analysierte die [SQ] ONE-Nutzerbasis

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[SQ] ONE ist ein Produkt der SoniQ Services GmbH.
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