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Quality Assurance

Mobile Inspection & Quality Check

From now on you have the possibility to check and evaluate your cleaning quality on the basis of the performed services on a room and task level. In this way you can measure and evaluate the quality of the services per employee, optimize where necessary and create strong customer loyalty.

functionalities

  • Quality evaluation
  • Mobile quality assurance
  • Quality controls per object, district, room, task
  • Evaluation & reporting functions
  • Customer integration with ticketing (optional)

Proactive Customer Care

Description

Comment and evaluate performed services and give feedback and complaints on location, employee, task and room level. For this purpose, the location, time and contents such as comments and pictures are always recorded.

  1. The responsible employee for quality assurance checks per location on area or task level in comparison with the contracted service agreement.
  2. He documents the time, pictures and videos, as well as comments to make the evaluation more comprehensible.
  3. You decide yourself to what extent you involve your customer and the evaluation remains internal, in order to improve continuously and, if necessary, to inform the customer about the development.
  4. In the Service Manager App for supervisors (facility manager/team leader) you can not only view the evaluations, but also directly consider new shifts, additional tasks for the next cleaning event, in order to make improvements or to give the cleaning staff assistance.
  5. Receive detailed reports on the development of the cleaning quality, optionally also available for the customer.

Could your business benefit from a unique quality assurance?

Use our 21st Century tools to manage your workforce

Learn about more features of [SQ] ONE:




Flexible, location-dependent
time tracking:

Learn more



Easy, smart
shift planning

Learn more



Mobile inspection &
quality controls

Learn more



Communication,
simple as WhatsApp

Learn more



Supply orders
per click

Learn more



Solve problems
proactively

Learn more

4.5 of 5 rating on Google Play

4.5 of 5 rating on App Store

Rating

"We've been using [SQ] ONE for two years. Since then, through the Service Manager app, I have twice as many objects I can manage. It's easy and I keep track of my people and the customers.

Ali
site manager at BGR

Rating

"We didn't need any training, we downloaded the Field Service App and there was immediately the shift schedule, I checked in. No more paperwork. It's great for all of us."

Katajina
cleaner at SauberBlitz

Focus on the best possible safety standard for your employees

The leading software for operations and mobile fulfillment

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Strong partners. Strong software. Strong companies.

News

Smartphone usage in the German cleaning market - mobile is everywhere:

Im Jahr 2018 veröffentlichte die Landesinnung Niedersachsen des Gebäudereiniger Handwerks eine Umfrage über den Stand der Smartphone-Nutzung in ihren Mitgliedsländern. SoniQ wollte mehr darüber wissen und analysierte die [SQ] ONE-Nutzerbasis

Mehr erfahren
[SQ] ONE ist ein Produkt der SoniQ Services GmbH.
© SoniQ Services GmbH. Alle Rechte vorbehalten.
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