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Service Manager

The powerful control center for your operational managers

On your desktop or mobile, save time and allow yourself to focus. When you have 1000 things to do, [SQ] ONE helps you get your daily tasks done faster, manage changing shifts, track time, organize procurement, handle complaints, and much more.

features

  • Duty roster & dynamic shift planning
  • Location-based time and performance tracking
  • Cleaner & customer messaging
  • Material procurement & machine management
  • Quality and inspection management

Get to know the features for the site manager:

Order management - from offer to orders, no revenue gets lost

Offers for the customers can be easily created including task lists, service specifications and costs. Adjustments are also easy: whether the scope of cleaning, prices or discounts. Everything is recorded and displayed chronologically until the contract is signed.

Disposition & dynamic shift planning - react spontaneously to all changes in real time

The overview and planning of all available employees in one simple view. Users receive data-based suggestions for the shift planning of each individual cleaner based on qualifications, skills, experience, availability and hours worked and planned. Optimal personnel coverage is thus possible in a simple manner and on a daily basis.

Administration of time & performance recording - approve or correct timesheets with one click

The working time, including breaks and overtime, and absence: everything is recorded and compared with the work actually performed. The location manager receives a detailed statement per employee for the period of performance. The performed task lists and time recordings are available according to the cleaners’ performance on a daily basis.

Used by over 300 companies in more than 5 countries

Learn how [SQ] ONE can strengthen collaboration in your organisation.

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Complaint management - the customer always gets an answer, immediately

The system maps the entire complaint process: from receipt of the complaint, analysis and reaction - like new instructions to the cleaning staff. This is carried out in a maximally transparent and service-oriented manner: through replies, feedback with real-time status updates and the direct initiation of a possible make up for missing tasks. Of course, all data is recorded for billing purposes.

Absence and vacation management - transparent planning without surprises

The location manager is immediately informed about sick days and vacation requests. The data is used for shift planning and the affected shifts are taken into account. Of course the data is also available for the payroll.

Asset Management - machine disposition and performance in just a few clicks

Allows the entire machine park to be viewed as digital asset and thus to realize a continuous inventory. The user can plan the machines for shifts and tasks. It tracks the performance data of the machines in real time and optimizes the continuously the interaction between employees and machines.

Learn about more features of [SQ] ONE:




Flexible, location-dependent
time tracking:

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Easy, smart
shift planning

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Mobile inspection &
quality controls

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Communication,
simple as WhatsApp

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Supply orders
per click

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Solve problems
proactively

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Digital
performance recording

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Multilingualism and
translations

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Mobile Dashboard -
Overview at once glance

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Asset
Management

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Proposal
generator

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And much more...


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Intuitive and simple:
[SQ] ONE is trusted by thousands of janitorial cleaning companies and their staff

4.5 of 5 rating on Google Play

4.5 of 5 rating on App Store

Rating

"We've been using [SQ] ONE for two years. Since then, through the Service Manager app, I have twice as many objects I can manage. It's easy and I keep track of my people and the customers.

Ali
site manager at BGR

Rating

"We didn't need any training, we downloaded the Field Service App and there was immediately the shift schedule, I checked in. No more paperwork. It's great for all of us."

Katajina
cleaner at SauberBlitz

Focus on the best possible safety standard for your employees

The leading software for operations and mobile fulfillment

With [SQ] ONE you complete your IT landscape and close the gap to your ERP system with one solution

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Strong partners. Strong software. Strong companies.

News

Smartphone usage in the German cleaning market - mobile is everywhere:

Im Jahr 2018 veröffentlichte die Landesinnung Niedersachsen des Gebäudereiniger Handwerks eine Umfrage über den Stand der Smartphone-Nutzung in ihren Mitgliedsländern. SoniQ wollte mehr darüber wissen und analysierte die [SQ] ONE-Nutzerbasis

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[SQ] ONE ist ein Produkt der SoniQ Services GmbH.
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